Privacy Policy

Triyana Diaries mobile app and Ask Triyana

Ask Triyana is an optional AI travel assistant provided by Triyana Diaries using OpenAI. This section describes the app version with the AI-sharing permission screen. Earlier app versions should be updated before using AI features.

Your permission and choices

Before typed chat begins, the app explains the information shared and asks you to allow sharing with OpenAI. Live voice has a separate permission screen before the embedded voice service loads, followed by microphone permission. Declining leaves stories, guides and the trip notebook available. Permission is held in memory for the current screen, not saved as permanent permission. Use “Stop AI sharing & clear this chat”, stop voice, or leave the screen to end that session. Withdrawal stops new sharing; it does not recall information already processed by providers.

Typed conversations

The app sends your question, recent conversation messages, page identifier and URL, and a randomly generated session identifier to Triyana Diaries over HTTPS. Triyana Diaries sends the question, conversation and relevant page context to OpenAI to generate an answer. Any personal information included in your question or conversation is included in that processing. Please do not enter sensitive personal information.

Voice conversations

After permission, microphone audio is transmitted directly to OpenAI using a real-time connection for transcription and spoken answers. Triyana Diaries requests a temporary voice credential from OpenAI and supplies relevant page context and a pseudonymous safety identifier derived from the session and network address. OpenAI also receives network connection information, including your IP address. Ending voice stops microphone capture and closes the connection. Text and voice use separate conversations.

Other app information

Saved stories, places, checklist choices, reading preferences and notebook text are stored on your device using app storage. They are not automatically included in AI requests. The app retrieves public articles and images from Triyana Diaries and its hosting services, which receive normal network information such as IP addresses. Full website views, subscriptions, comments and external services are covered by the other sections of this policy and the relevant providers’ policies.

AI data use and retention

We have disabled voluntary sharing of API inputs, outputs, feedback, evaluation and fine-tuning data for OpenAI model improvement. Under OpenAI’s API policy, our API conversations are not used to train its models unless we opt in. We use the information described above to provide answers, maintain the service and protect against abuse, not to opt your conversations into model training.

Typed chat requests use non-persistent response storage. This does not mean zero retention: OpenAI may retain abuse-monitoring logs, including conversation content, for up to 30 days by default, or longer when legally required or necessary to protect its services or third parties from harm. Our server and hosting services also process network and security records for operations and abuse prevention. Clearing the app conversation does not erase provider security records.

Protection and your choices

Data is transmitted using encrypted connections. Our use of the OpenAI API is governed by OpenAI’s Services Agreement, including its Data Processing Addendum for personal data processed on our behalf. OpenAI’s Data Processing Addendum specifies processing instructions, confidentiality, security measures, assistance with data-rights requests and comparable obligations for its subprocessors. These safeguards protect the data processed for Ask Triyana; they do not remove the retention exceptions explained above.

You may decline AI sharing, stop an active session, clear the typed conversation, or delete locally saved items using the app controls. The data-access and deletion rights described elsewhere in this policy also apply to personal information we hold in connection with the app. Information already processed may remain where retention is required for legal or security purposes.

Mobile app and AI disclosure updated October 11, 2026.

Reference: OpenAI API data controls.